Mobile Car Detailing Brisbane & Surrounds

Privacy Policy

Mr Brightside Mobile Detailing

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You respond to our advertisements and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to contact and support you, as well as to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Introduction

Mr Brightside Mobile Detailing ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, or book our services.

By using our website or services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information including:

Full name
Phone number
Email address
Vehicle information
Service address
Booking details
Communication records
Any information you voluntarily provide through contact forms, email, phone calls, or social media

We may also collect non-personal information such as website usage data, browser type, device information, and IP address to help improve our website and services.

How We Use Your Information

We may use your information to:

Provide and manage our detailing services
Schedule and confirm appointments
Respond to enquiries and customer support requests
Send service updates and booking notifications
Improve our website and customer experience
Maintain business records
Comply with legal obligations

We will only use your information for purposes related to providing our services unless otherwise permitted by law.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may disclose your information where necessary to:

Service providers assisting with business operations
Payment processing providers
Website hosting and technology providers
Government authorities or regulatory bodies where required by law

Any third-party providers engaged by us are expected to protect your information appropriately.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us understand how visitors use our website and allow certain website functions to operate effectively. You may disable cookies through your browser settings if you prefer.

Access & Correction

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Retention Of Information

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.